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Terms and Conditions of Service

Last updated: August 2026

When you book a service at Vera Salón through our official channels (including organicsalonhn.com and our WhatsApp number +504 8765-0910), you agree to the following terms and conditions that govern our business and operational relationship, as well as the provision of our conscious, organic, and specialized beauty services:

1. Appointment Management and Punctuality 

Appointments are scheduled through our official digital channels, which are assigned individually to each stylist or specialist. We recommend that you arrive on time; we allow a 15-minute grace period to avoid disrupting subsequent appointments or the experience of other clients.

2. Changes and Cancellations

Please notify us of any changes or cancellations at least 24 hours in advance. Repeated no-shows or last-minute cancellations may require a deposit to confirm future reservations in the room.

3. Pricing, Subscriptions, and Payments

Prices for our 16 specialized services (ranging from haircuts, perms, hair color, balayage, highlights, and hair treatments to manicures, pedicures, waxing, massages, and facials) are subject to change without prior notice; however, the price quoted at the time of confirming an active appointment will be honored.

Payments for in-person services and subscription plans are processed through our authorized platforms (including the local PixelPay payment gateway) or directly at the salon after the service is completed.

4. Right of Admission

We reserve the right to deny service or entry to anyone who disrupts the harmony of the space, violates the rules of conduct, or jeopardizes the safety of our staff and other customers.

5. Contact

If you have any questions or concerns regarding our terms and conditions of service, you can contact us through the following official channels: